General

Is this safe?
The e-mail is sent from "esignatures@immo-connect.be" and is a verified e-mail address. Immo-Connect and RealSmart are part of Open Real Estat...
Mon, 5 Jul, 2021 at 4:43 PM
There is an error in the document.
Please contact the file manager of the office directly and not via the mail from "esignatures@immo-connect.be".
Mon, 5 Jul, 2021 at 4:43 PM
I am not receiving any e-mail.
The e-mail is sent from "esignatures@immo-connect.be" and is a verified e-mail address. There may be several reasons why no e-mail is received...
Mon, 5 Jul, 2021 at 11:50 AM
What notifications do I receive?
There are several e-mail notifications that you receive as a signatory: When a new document is being offered. After the signing of a document by yourself...
Fri, 30 Jul, 2021 at 4:50 PM
I get an empty screen when trying to sign.
The browser you are using is either outdated or not officially supported. Please update or try another browser. Preferably use a computer rather than a mobi...
Mon, 5 Jul, 2021 at 5:28 PM
Can a document be downloaded?
It is possible to download a document as a PDF file without signing, e.g. to read it locally on the computer or to print it. You can find the following butt...
Fri, 2 Jul, 2021 at 2:15 PM
Can a document be refused?
It is possible to refuse a document and to give a reason for doing so. You can find the following button on the portal:   Attention: We advise you to firs...
Mon, 5 Jul, 2021 at 4:44 PM
Cancel
End extra G -->